Frequently Asked Questions

How can I make a change in my order or cancel it?

If you need to make changes or cancel your order, please call us at +91 9931983839/ +91 9616002038 or email us at help@daffodils.com
Note: Order modification/cancellation in a domestic order, please give at least 24 hours notice before the requested delivery date. If your order has already been shipped or delivered, we won't be able to cancel it or make changes. Order modification/cancellation in an international order, please give at least 48 hours notice. If your order has already been shipped or delivered, we won't be able to cancel it or make changes. If your order has already been shipped or delivered, we won't be able to cancel it or make changes.

What are the cases where a refund will not be made?

We do not guarantee refund for cases where:

Flowers, plants, fruits, sweets, gift products and preserved items are delivered to an incorrect address provided by the sender.

Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.

Product quality problems caused by improper handling of the product.

Cancellation/modification request in a Domestic order made less than 24 hours prior to the date of delivery and Cancellation/modification request in an International order made 48 hours prior to the date of delivery. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full.

Where to track my shipment of the orders?

You can track your order for the latest information on delivery.
We will send you a link on your registered mobile number

What information is required from my end to submit the order?

We would require the following information from you -

  • Recipient's name
  • Complete delivery address, along with the pin code
  • Contact number of the recipient
  • Date of delivery
  • Time of delivery will be needed in case of products that are delivered by hand
  • Sender's name
  • Shipping option
  • Billing information

What is the mode of delivery?

We have following 2 modes of delivery - hand delivery and courier.